5 Keys Communication

Littleton,  CO 
United States
  • Booth: 1454

Aural rehabilitation is the comprehensive treatment that we provide to our patients with hearing loss.  However, today's technology-driven society has put the rehabilitation emphasis on hearing aids and often leaves out the critical components of patient education and counseling.  As an audiologist in a busy practice, I tried to provide these essential tools to my patients, but time was limited and most patients didn't bother to read the handouts and other materials I sent home with them.  I decided that there needed to be a more fun and efficient way to counsel and educate our patients, so I created the 5 Keys Communication program.  It starts with a patient  handbook, 5 Keys to Communication Success, which discusses realistic expectations, the importance of family member involvement, and communication strategies for the most difficult listening situations.  Successful Communication Plan worksheets provide a written action plan that is specific to each patient's personal communication needs, and weekly emails are sent to all enrolled patients to reinforce communication strategies.  Come and see for yourself what makes this program so fun and easy to use!

 Show Specials

  • Free shipping and no set-up fee (savings of over $100) on all Custom Handbook orders.  Minimum order for customized handbooks is 100 books.  Come see us for the details!


  • 5 Keys to Communication Success Handbook
    The 5 Keys to Communication Success Handbook is the backbone of the 5 Keys Communication program....

  • The 5 Keys to Communication Success patient handbook is a fun and easy-to-read resource for all of our patients reporting communication difficulties.  It is also an essential read for the frequent communication partners of our patients.  It begins by defining communication, stressing the importance of family member involvement, and defining realistic hearing aid expectations.  It then discusses the 5 components required to have a successful communication exchange.  These include the speaker, listener, environment, technology, and practice.  The keys are then applied to the most commonly reported difficult listening situations:  in the car, dining out, on the phone, at public events, and around the house.  The book is filled with hilarious images of the program's canine mascott.  It also contains worksheets for patients to create their own Successful Communication Plans.  Most clinicians incorporate the book into every hearing aid fitting as an essential educational and counseling tool.  It takes the emphasis off of the hearing aids and forces the patient and his or her communication partner to play an active roll in the rehabilitation process.