Sunday, March 19, 9:30 AM - 9:45 AM

  • Room: Central Hall Lobby
Join Rich Kizer and Georganne Bender and learn what you can expect from the Independent Retailer Conference at ASD, plus ways to maximize your experience through the many educational events, mini pod presentations, sponsor participation, and more!...
Speaker(s)
Co-Presenter
Georganne Bender
Partner
Kizer & Bender
Co-Presenter
Rich Kizer
Partner
Kizer & Bender
  • POD

Sunday, March 19, 10:00 AM - 10:15 AM

  • Room: Central Hall Lobby
The Buy Box is where most Amazon sales happen. Learn why it is important, how to win the Buy Box and key metrics for the Buy Box Algorithm. Getting favored by Amazon’s algorithms doesn’t have to be a headache....
Speaker(s)
Individual Speaker
Tim Bildstein
SellerActive
  • POD

Sunday, March 19, 10:00 AM - 10:45 AM

    Have you been looking to start selling on Amazon.com? Robyn breaks out how to get started selling on Amazon. From some of the basic rules of the platform, what sells well on Amazon, and the benefits of utilizing Amazon’s FBA program to increase conversions....
    Speaker(s)
    Individual Speaker
    Travis Ross
    Reseller Conference
    • Beginner

    Sunday, March 19, 10:30 AM - 10:45 AM

    • Room: Central Hall Lobby
    According to a study, e-mail marketing is almost 40 times more effective at acquiring customers than all social media sites combined. Learn effective ways to collect e-mail addresses, why you must send out your e-mail blasts on a consistent basis, how to use e-mail to drive traffic to your store…... ...read more...
    Speaker(s)
    Individual Speaker
    Jason Holladay
    Email Contact
    • POD

    Sunday, March 19, 11:00 AM - 11:15 AM

    • Room: Central Hall Lobby
    Accessing capital as a small business can be challenging. Square Capital wants to end the lengthy application process and long waiting periods for approval and funding, and help get capital into the hands of businesses that need it quickly, efficiently, and with terms that are both flexible and straightforward. Over... ...read more...
    Speaker(s)
    Individual Speaker
    Spencer McCluskey
    Square
    • POD

    Sunday, March 19, 11:00 AM - 11:45 AM

      Robyn Johnson and Eddie Levine will take you through 2 different methods of how to find wholesale sources at a trade show and analying them to find the most profitable items. We will be covering how to approach vendors, industry vocabulary, and how to overcome the "Do you... ...read more...
      Speaker(s)
      Co-Presenter
      Eddie Levine
      Co-Presenter
      Robyn Johnson
      Best From The Nest
      • Beginner

      Sunday, March 19, 11:30 AM - 11:45 AM

      • Room: Central Hall Lobby
      If you’re holding inventory, it’s costing you big time. The question is: How much?  This presentation will cover the following terms:  inventory holding costs, turn rates, weeks on hand, GMROI, markdowns and markdown percent, sell through percent, sold at retail (no discount), sold off retail (with discount), and retail on hand.... ...read more...
      Speaker(s)
      Individual Speaker
      William English
      English Management Solutions
      • POD

      Sunday, March 19, 12:00 PM - 1:00 PM

      • Room: Central Hall Lobby
      Your brand is your image. It's the customers' perceived identity of your store and the product that you sell. Your brand is the mental picture that flashes in a customer's mind every time he or she sees or hears your name. Because of this, it's important to think like a... ...read more...
      Speaker(s)
      Co-Presenter
      Georganne Bender
      Partner
      Kizer & Bender
      Co-Presenter
      Rich Kizer
      Partner
      Kizer & Bender
      • POWER HOUR

      Sunday, March 19, 1:00 PM - 1:45 PM

        When it comes to sales tax compliance, getting started is the hardest part. Jennifer Dunn from TaxJar will walk you through untangling and mastering this administrative hassle. Learn the 5 steps to sales tax compliance and finally feel confident about sales tax!...
        Speaker(s)
        Individual Speaker
        Jennifer Dunn
        • Intermediate

        Sunday, March 19, 1:15 PM - 1:30 PM

        • Room: Central Hall Lobby
        Leveraging a point of sale solution tied to an order management system can provide greater visibility to inventory across all channels and ultimately lead to more sales and better customer service. Having visibility to inventory can also help “save the sale” when an item is not available in store but... ...read more...
        Speaker(s)
        Individual Speaker
        Jim Barnes
        Enspire Commerce
        • POD

        Sunday, March 19, 1:15 PM - 2:00 PM

          New to SourceDirect? Learn the ins and outs of navigating the show floor and discover the tools and educational sessions available to ensure you have a profitable business experience....
          Speaker(s)
          Individual Speaker
          Mercedes Gonzalez
          Director
          Global Purchasing Companies
          Tracks:

            Sunday, March 19, 1:45 PM - 2:00 PM

            • Room: Central Hall Lobby
            Did you know each and every FedEx and UPS package you send is guaranteed to arrive on time or it’s free? Do you know which part of your logistics invoice you can dispute? Join Refund Retriever and learn how to save money on your shipping by getting refunds… for real!... ...read more...
            Speaker(s)
            Individual Speaker
            Brian Gibbs
            Refund Retriever, LLC
            • POD

            Sunday, March 19, 2:00 PM - 2:45 PM

              Virtual assistants are great, but what happens when your dog has to go the bathroom and you're not home? Having an actual, in person assistant has more benefits than getting just your ecommerce business work done. Tips, tricks and what to look for when hiring at "in home" assistant. Also,... ...read more...
              Speaker(s)
              Individual Speaker
              Jason Smith
              Tiki Pug
              • Intermediate

              Sunday, March 19, 2:15 PM - 2:30 PM

              • Room: Central Hall Lobby
              You’ve probably seen your business on Yelp, but have you downloaded the Yelp for Business Owners mobile app or taken advantage of the suite of free tools available for business owners? This session will walk you through how you can use Yelp for Business Owners to put your best foot... ...read more...
              Speaker(s)
              Individual Speaker
              Genna Gold
              Yelp
              • POD

              Sunday, March 19, 2:30 PM - 3:30 PM

                Communication is more than about translation. It involves every aspect associated with direct contact with Chinese manufacturers. Understanding social and business culture in China is an important aspect of communicating properly. The better we communicate, the less likely it is for misunderstandings and mistakes to occur. Poor communication “translates" into... ...read more...
                Speaker(s)
                Individual Speaker
                Gary Young
                Founder, President & CEO
                Avela Corporation
                Tracks:

                  Sunday, March 19, 2:45 PM - 3:00 PM

                  • Room: Central Hall Lobby
                  Facebook is the gathering place for your customers. Learn how to quickly and easily reach your ideal audience with highly targeted video marketing. Don’t miss out on this very effective platform to get the word out about the value of the products you sell online, offline or both....
                  Speaker(s)
                  Individual Speaker
                  Janet Johnson
                  Ecommerce Business School
                  • POD

                  Sunday, March 19, 3:00 PM - 3:45 PM

                    Eddie Levine is the co-founder of Wholesale Breakthrough. In this session, he will take you through some of the challenges and methods he's used to build out a multi-million dollar eCommerce wholesale business, while navigating some of the most recent challenges and roadblocks that many sellers in the community have... ...read more...
                    Speaker(s)
                    Individual Speaker
                    Eddie Levine
                    • Intermediate

                    Sunday, March 19, 3:15 PM - 3:45 PM

                    • Room: Central Hall Lobby
                    Join us as we hear from Shark Tank alums Romy Taormina, Rebecca Rescate and David Levich during a 30 minute panel led by Independent Retailer Conference emcees Kizer & Bender. Hear about how they went from no name brands to nationally recognized businesses while they offer tips on how you... ...read more...
                    Speaker(s)
                    Co-Presenter
                    David Levich
                    Shark Tank
                    Co-Presenter
                    Rebecca Rescate
                    Hoodie Pillow
                    Co-Presenter
                    Romy Taormina
                    Psi Bands
                    • POD

                    Sunday, March 19, 4:00 PM - 4:15 PM

                    • Room: Central Hall Lobby
                    Running a Retail Business is comprehensive, but it doesn't have to be complicated. Square for Retail is an entirely new experience built from the ground up, built just for Retail businesses. We know Retailers have a lot of moving parts, like inventory, employees, and customers. That's why we've built a... ...read more...
                    Speaker(s)
                    Individual Speaker
                    Spencer McCluskey
                    Square
                    • POD

                    Sunday, March 19, 4:00 PM - 4:45 PM

                      In this session we will explore how to layout a space (garage/basement/warehouse) for your inventory that has optimal workflow. We will also cover locations (pick, overstock, reserve), managing multiple warehouses, best practices, & multiple marketplaces for single inventory....
                      Speaker(s)
                      Individual Speaker
                      Kim Wren
                      Sku Vault
                      • Beginner - Intermediate

                      Sunday, March 19, 4:00 PM - 5:00 PM

                        There is a plethora of things you need to consider and keep track of when it comes to importing from overseas. Join Kelly Raia of Dragonfly Global, LLC for an overview of things to remember. Bring your notebook to this information packed session to learn about transportation providers, custom brokers,... ...read more...
                        Speaker(s)
                        Individual Speaker
                        Kelly Raia
                        Managing Director
                        Dragonfly Global, LLC
                        Tracks:

                          Sunday, March 19, 4:15 PM - 4:30 PM

                          • Room: Central Hall Lobby
                          What 3 metrics must you use to turn your team into Retail Rockstars? Learn how to get everyone focused, excited, and reaching goals better than ever. If you want your business to make money and do so with a team that is motivated and excited to help you do it, this... ...read more...
                          Speaker(s)
                          Individual Speaker
                          Cathy Wagner
                          RETAILMavens
                          • POD

                          Sunday, March 19, 4:45 PM - 5:00 PM

                          • Room: Central Hall Lobby
                          Today’s POS systems provide more functionality than simply capturing a transaction and should be used to better the customer shopping experience across all channels. Modern POS system functionality includes mobile POS (allowing store associates to be untethered from the counter) drop shipping, ship from store and pick up in store,... ...read more...
                          Speaker(s)
                          Individual Speaker
                          Jim Barnes
                          Enspire Commerce
                          • POD

                          Sunday, March 19, 5:15 PM - 5:30 PM

                          • Room: Central Hall Lobby
                          As business owners there is always a desire to find cost-effective ways to market and promote your brand. Sometimes the best "vehicle" for this is the actual vehicle you drive. Using the "billboard" you already own, we'll share inexpensive ideas and tips on how using your own vehicle as well... ...read more...
                          Speaker(s)
                          Individual Speaker
                          Joe Lapekas
                          TruckSkin
                          • POD

                          Monday, March 20, 9:30 AM - 9:45 AM

                          • Room: Central Hall Lobby
                          Join Rich Kizer and Georganne Bender and learn what you can expect from the Independent Retailer Conference at ASD, plus ways to maximize your experience through the many educational events, mini pod presentations, sponsor participation, and more!...
                          Speaker(s)
                          Co-Presenter
                          Georganne Bender
                          Partner
                          Kizer & Bender
                          Individual Speaker
                          Rich Kizer
                          Partner
                          Kizer & Bender
                          • POD

                          Monday, March 20, 9:30 AM - 10:30 AM

                            This session will cover the fundamentals of sourcing your products from overseas. The panel will share their varied expertise covering the process of finding new suppliers, supply chain strategies, the art of negotiation, and legal issues for newcomers to the industry....
                            Speaker(s)
                            Panelist
                            Gary Young
                            Founder, President & CEO
                            Avela Corporation
                            Panelist
                            Jim Ullum
                            Managing Partner & COO
                            Source International
                            Panelist
                            Jose Calero
                            President & Founder
                            LapWorks, Inc.
                            Panelist
                            Kelly Raia
                            Managing Director
                            Dragonfly Global, LLC
                            Panelist
                            Lanie Denslow
                            Moderator
                            World Wise
                            Panelist
                            Robert Sieg
                            Director
                            Sino Sales & Support LTD
                            Tracks:
                            • Panel Discussion

                            Monday, March 20, 10:00 AM - 10:15 AM

                            • Room: Central Hall Lobby
                            A Bright Local study found that 91% of consumers turn to review sites to determine if a local business is a good business. As a business owner it's important you understand the value of reviews, how to respond to them, and what you can do to get more. In this... ...read more...
                            Speaker(s)
                            Individual Speaker
                            Genna Gold
                            Yelp
                            • POD

                            Monday, March 20, 10:00 AM - 10:45 AM

                              Speaker(s)
                              Co-Presenter
                              Andy Slamans
                              Worldwide Ecom
                              Co-Presenter
                              Liran Hirshkorn
                              • Intermediate - Advanced

                              Monday, March 20, 10:30 AM - 10:45 AM

                              • Room: Central Hall Lobby
                              Have you ever gone into a negotiation and wished you had the same information at your fingertips that FedEx or UPS brings to the table? This session will share which fees are negotiable, plus how to negotiate a better rate on your shipping. As a small business, there are details... ...read more...
                              Speaker(s)
                              Individual Speaker
                              Brian Gibbs
                              Refund Retriever, LLC
                              • POD

                              Monday, March 20, 10:30 AM - 11:30 AM

                              • Room: N243
                              Do you want to reboot your store? Find out new ways to increase your revenue and your cash flow? Learn easy changes that will impact your bottom line right away. You will walk away with simple, actionable, and thought provoking steps for immediate real-world application you can begin... ...read more...
                              Speaker(s)
                              Individual Speaker
                              Cathy Wagner
                              RETAILMavens
                              • BREAKOUT

                              Monday, March 20, 11:00 AM - 11:15 AM

                              • Room: Central Hall Lobby
                              By using e-commerce microsites to create custom storefronts for each customer, consumers are treated to an authentic and relevant e-commerce experience. Microsites provide personalization and merchandising tools for retailers’ e-commerce offering. Discover what this may mean for your business… and how it can help your business, as well....
                              Speaker(s)
                              Individual Speaker
                              Jim Barnes
                              Enspire Commerce
                              • POD

                              Monday, March 20, 11:00 AM - 11:45 AM

                                AMS: How to effectively leverage the most powerful traffic tool on Amazon that nobody is talking about....
                                Speaker(s)
                                Individual Speaker
                                Brian Bowman
                                • Intermediate - Advanced

                                Monday, March 20, 11:00 AM - 12:00 PM

                                  Have you ever stopped to think about how you communicate with other people? Are there ways in which you can improve and lessen the risk of misunderstandings? Effective communication is key to any business relationship, especially when you communicate with people from other cultures. Steve speaks and facilitates internationally about... ...read more...
                                  Speaker(s)
                                  Individual Speaker
                                  Steve A. Klein
                                  Author & CEO
                                  PDC (Professional Development Center)
                                  Tracks:

                                    Monday, March 20, 11:30 AM - 11:45 AM

                                    • Room: Central Hall Lobby
                                    The Buy Box is where most Amazon sales happen. Learn why it is important, how to win the Buy Box and key metrics for the Buy Box Algorithm. Getting favored by Amazon’s algorithms doesn’t have to be a headache....
                                    Speaker(s)
                                    Individual Speaker
                                    Tim Bildstein
                                    SellerActive
                                    • POD

                                    Monday, March 20, 12:00 PM - 1:00 PM

                                    • Room: Central Hall Lobby
                                    Speaker(s)
                                    • POWER HOUR
                                    • Room: N243
                                    Speaker(s)
                                    • BREAKOUT

                                    Monday, March 20, 12:30 PM - 1:30 PM

                                      In today’s world, everything seems to be e-commerce centered, but there is true value in a brick and mortar presence that can never be replaced. In this session, Mercedes Gonzalez of Global Purchasing Companies, will take you through the steps of successfully taking your business from a “virtual” existence and... ...read more...
                                      Speaker(s)
                                      Individual Speaker
                                      Mercedes Gonzalez
                                      Director
                                      Global Purchasing Companies
                                      Tracks:

                                        Monday, March 20, 1:00 PM - 1:45 PM

                                          Jeff Cohen is going to be talking about the nescessary knowledge you need to build a profitable and sustainable brand on Amazon....
                                          Speaker(s)
                                          Individual Speaker
                                          Jeff Cohen
                                          Partner Business Development
                                          SellerLabs
                                          • Beginner

                                          Monday, March 20, 1:15 PM - 1:30 PM

                                          • Room: Central Hall Lobby
                                          A Bright Local study found that 91% of consumers turn to review sites to determine if a local business is a good business. As a business owner it's important you understand the value of reviews, how to respond to them, and what you can do to get more. In this... ...read more...
                                          Speaker(s)
                                          Individual Speaker
                                          Emily Washcovick
                                          • POD

                                          Monday, March 20, 1:30 PM - 2:30 PM

                                          • Room: N243
                                          Today’s POS solutions go beyond capturing retail transactions; they can be leveraged to increase customer engagement, improve inventory visibility and drive more revenue. In this session, learn about advanced POS functionality, including drop shipping, ship from store and pick up in store, as well as the delivery of catalog and customer information....
                                          Speaker(s)
                                          Individual Speaker
                                          Jim Barnes
                                          Enspire Commerce
                                          • BREAKOUT

                                          Monday, March 20, 1:45 PM - 2:00 PM

                                          • Room: Central Hall Lobby
                                          What numbers do I have to pay attention to get more cash? How can I make it easier to make it better? Gain insider tips from a 3 store multi-million dollar retailer that makes it easy to manage and increase your cash flow… this is a not-to-miss session that you’ll... ...read more...
                                          Speaker(s)
                                          Individual Speaker
                                          Cathy Wagner
                                          RETAILMavens
                                          • POD

                                          Monday, March 20, 2:00 PM - 2:30 PM

                                            This interactive Q&A allows attendees to ask the panelists questions pertaining to sourcing and importing. Experts will address questions from the audience as well as answer questions that arose in previous seminar discussions leading up to this Q&A. We encourage an interactive dialogue where no sourcing topics are off limits.... ...read more...
                                            Speaker(s)
                                            Panelist
                                            Gary Young
                                            Founder, President & CEO
                                            Avela Corporation
                                            Panelist
                                            Greg Buhyoff
                                            Attorney at Law
                                            Law Office of Gregory F. Buhyoff
                                            Panelist
                                            Jim Ullum
                                            Managing Partner & COO
                                            Source International
                                            Panelist
                                            Lanie Denslow
                                            Moderator
                                            World Wise
                                            Panelist
                                            Steve A. Klein
                                            Author & CEO
                                            PDC (Professional Development Center)
                                            Tracks:
                                            • Panel Discussion

                                            Monday, March 20, 2:00 PM - 2:45 PM

                                              Speaker(s)
                                              Individual Speaker
                                              George Lawrence
                                              Merchant Words
                                              • Beginner

                                              Monday, March 20, 2:15 PM - 2:30 PM

                                              • Room: Central Hall Lobby
                                              Even the best emails are no good if nobody opens them! Getting the subject line right is critical. During this presentation you will learn the do's and don'ts of subject lines; what every effective subject line needs; and how to write subject lines that work!...
                                              Speaker(s)
                                              Individual Speaker
                                              Jason Holladay
                                              Email Contact
                                              • POD

                                              Monday, March 20, 2:45 PM - 3:00 PM

                                              • Room: Central Hall Lobby
                                              There are more ways to reduce your shipping costs than just getting a lower overall rate. This session will teach you how to optimize your shipping procedures and reduce inefficiencies. You’ll learn how to save money as well as how to operate your business more efficiently....
                                              Speaker(s)
                                              Individual Speaker
                                              Brian Gibbs
                                              Refund Retriever, LLC
                                              • BREAKOUT

                                              Monday, March 20, 3:00 PM - 3:45 PM

                                                During this session Robyn Johnson, from Best From The Nest Coaching and Consulting, will share 5 tasks she automated and outsourced in her business to allow her to scale quickly and more profitably. She will also be sharing some of the process she uses to hire, train, and... ...read more...
                                                Speaker(s)
                                                Individual Speaker
                                                Robyn Johnson
                                                Best From The Nest
                                                • Intermediate - Advanced

                                                Monday, March 20, 3:00 PM - 4:00 PM

                                                • Room: N243
                                                If you have a good grasp on the basics of Yelp for Business Owners and are hungry for more, then this session is for you! This session will educate you on the new tools available to business owners and talk about changes you can implement to gain more exposure on... ...read more...
                                                Speaker(s)
                                                Individual Speaker
                                                Genna Gold
                                                Yelp
                                                • BREAKOUT

                                                Monday, March 20, 3:15 PM - 3:30 PM

                                                • Room: Central Hall Lobby
                                                Running a Retail Business is comprehensive, but it doesn't have to be complicated. Square for Retail is an entirely new experience built from the ground up, built just for Retail businesses. We know Retailers have a lot of moving parts, like inventory, employees, and customers. That's why we've built a... ...read more...
                                                Speaker(s)
                                                Individual Speaker
                                                Spencer McCluskey
                                                Square
                                                • POD

                                                Monday, March 20, 3:30 PM - 4:30 PM

                                                  Sourcing correctly is like buying insurance for your brand, products and business! No matter how large or small your Amazon or other online business is, you have, no doubt, run into issues shipping your product, customs delays, having your branded or trademarked product copied or stolen, or finding out that... ...read more...
                                                  Speaker(s)
                                                  Individual Speaker
                                                  Chris VanCampen
                                                  Special Projects Manager
                                                  FBA Prep, LLC
                                                  Tracks:

                                                    Monday, March 20, 3:45 PM - 4:00 PM

                                                    • Room: Central Hall Lobby
                                                    To cycle count or not to cycle count, that is the question! Why should a retailer do inventory cycle counts? What does it mean in terms of commitment of time and resources? And what’s the payback?  This session will cover the physical inventory process, including taking a complete physical inventory as well... ...read more...
                                                    Speaker(s)
                                                    Individual Speaker
                                                    William English
                                                    English Management Solutions
                                                    • POD

                                                    Monday, March 20, 4:00 PM - 4:45 PM

                                                      Many suppliers at ASD do not pass Amazon’s authenticity test – make sure yours do. Amazon sellers often mistakenly think that account suspensions happen to sellers who are “bad” or breaking the rules – never realizing that they are in danger themselves. This presentation tells sellers how to protect themselves... ...read more...
                                                      Speaker(s)
                                                      Individual Speaker
                                                      Cynthia Stine
                                                      Online Sales Step By Step
                                                      • Beginner

                                                      Monday, March 20, 4:15 PM - 4:30 PM

                                                      • Room: Central Hall Lobby
                                                      Today’s POS systems provide more functionality than simply capturing a transaction and should be used to better the customer shopping experience across all channels. Modern POS system functionality includes mobile POS (allowing store associates to be untethered from the counter) drop shipping, ship from store and pick up in store,... ...read more...
                                                      Speaker(s)
                                                      Individual Speaker
                                                      Jim Barnes
                                                      Enspire Commerce
                                                      • POD

                                                      Monday, March 20, 5:15 PM - 5:30 PM

                                                      • Room: Central Hall Lobby
                                                      A Bright Local study found that 91% of consumers turn to review sites to determine if a local business is a good business. As a business owner it's important you understand the value of reviews, how to respond to them, and what you can do to get more. In this... ...read more...
                                                      Speaker(s)
                                                      Individual Speaker
                                                      Genna Gold
                                                      Yelp
                                                      • POD

                                                      Tuesday, March 21, 9:30 AM - 9:45 AM

                                                      • Room: Central Hall Lobby
                                                      Join Rich Kizer and Georganne Bender and learn what you can expect from the Independent Retailer Conference at ASD, plus ways to maximize your experience through the many educational events, mini pod presentations, sponsor participation, and more!...
                                                      Speaker(s)
                                                      Co-Presenter
                                                      Georganne Bender
                                                      Partner
                                                      Kizer & Bender
                                                      Co-Presenter
                                                      Rich Kizer
                                                      Partner
                                                      Kizer & Bender
                                                      • POD

                                                      Tuesday, March 21, 9:30 AM - 10:30 AM

                                                        This session will cover the fundamentals of sourcing your products from overseas. The panel will share their varied expertise covering the process of finding new suppliers, supply chain strategies, the art of negotiation, and legal issues for newcomers to the industry....
                                                        Speaker(s)
                                                        Panelist
                                                        Gary Young
                                                        Founder, President & CEO
                                                        Avela Corporation
                                                        Panelist
                                                        Jim Ullum
                                                        Managing Partner & COO
                                                        Source International
                                                        Panelist
                                                        Jose Calero
                                                        President & Founder
                                                        LapWorks, Inc.
                                                        Panelist
                                                        Lanie Denslow
                                                        Moderator
                                                        World Wise
                                                        Tracks:
                                                        • Panel Discussion

                                                        Tuesday, March 21, 10:00 AM - 10:15 AM

                                                        • Room: Central Hall Lobby
                                                        When people use Pinterest they are in the shopping mindset and are ready to buy. Learn a few simple techniques that will send them to your Amazon Product page where you are not competing FOR the buy box because you are IN the buy box....
                                                        Speaker(s)
                                                        Individual Speaker
                                                        Janet Johnson
                                                        Ecommerce Business School
                                                        • POD

                                                        Tuesday, March 21, 10:00 AM - 10:45 AM

                                                          There are a lot of ways to grow your Amazon business: new categories, new marketplaces, new products, new initiatives, etc.. But how do you know which one is right for your business? During his talk, Peter Kearns will help sellers understand Amazon's Leadership Principles and how sellers can use them... ...read more...
                                                          Speaker(s)
                                                          Individual Speaker
                                                          Peter Kearns
                                                          H&R Supply Co.
                                                          • Beginner - Intermediate

                                                          Tuesday, March 21, 10:30 AM - 10:45 AM

                                                          • Room: Central Hall Lobby
                                                          With increased competition across multiple channels, small to mid-sized retailers now more than ever must optimize every sale. Leveraging the right POS system can help retailers create distinct customer profiles with unique buyer preferences to increase sales and enable better customer service. Come curious, leave informed!...
                                                          Speaker(s)
                                                          Individual Speaker
                                                          Jim Barnes
                                                          Enspire Commerce
                                                          • POD

                                                          Tuesday, March 21, 10:30 AM - 11:30 AM

                                                          • Room: N243
                                                          Everyone these days seems to be selling online. Should you? There are questions to be considered before creating an online shopping experience. For example, how can you interface with the Amazon and eBay, the two most popular selling venues, along with those that are up and coming? How much time do you... ...read more...
                                                          Speaker(s)
                                                          Individual Speaker
                                                          J Lombardi
                                                          English Management Solutions
                                                          • BREAKOUT

                                                          Tuesday, March 21, 11:00 AM - 11:15 AM

                                                          • Room: Central Hall Lobby
                                                          Your customers are making an investment with you overtime they make a purchase... so you need to make an investment in them, as well. To help, start with your brand image. The impact your customer's have of your brand can help or hurt your business. Image, as the saying goes,... ...read more...
                                                          Speaker(s)
                                                          Individual Speaker
                                                          Joe Lapekas
                                                          TruckSkin
                                                          • POD

                                                          Tuesday, March 21, 11:00 AM - 11:45 AM

                                                            Every day organic reach continues to drop. Stats show Facebook Pages have experienced a 52-percent decline in organic reach. Now the question becomes, how do you maximize the effort of your content? What’s becoming clear is methods publishers are creating to adapt it. That is what this session is here... ...read more...
                                                            Speaker(s)
                                                            Individual Speaker
                                                            John Lawson
                                                            • Intermediate - Advanced

                                                            Tuesday, March 21, 11:00 AM - 12:00 PM

                                                              In recent years the retail landscape has been permanently altered thanks to the Fulfillment by Amazon service. Massive numbers of small businesses are popping up to fill a newly opened gap in this space, and the best and brightest of these FBA retailers are taking their business all the way... ...read more...
                                                              Speaker(s)
                                                              Individual Speaker
                                                              Robert Sieg
                                                              Director
                                                              Sino Sales & Support LTD
                                                              Tracks:

                                                                Tuesday, March 21, 11:30 AM - 11:45 AM

                                                                • Room: Central Hall Lobby
                                                                There is one secret to moving out the most inventory ever AND putting the most cash in your pocket. You have never been taught this before, and you'll be shocked at how easy it is to implement NOW. Join us to discover how this secret can help YOUR business today....
                                                                Speaker(s)
                                                                Individual Speaker
                                                                Cathy Wagner
                                                                RETAILMavens
                                                                • POD

                                                                Tuesday, March 21, 12:00 PM - 1:00 PM


                                                                Tuesday, March 21, 12:30 PM - 1:30 PM

                                                                  This session will cover the fundamentals to help aid you through the sourcing process. The panel will discuss in-depth the quality control process, legal contracts, and logistics of getting the products from the factory to your warehouse....
                                                                  Speaker(s)
                                                                  Panelist
                                                                  Greg Buhyoff
                                                                  Attorney at Law
                                                                  Law Office of Gregory F. Buhyoff
                                                                  Panelist
                                                                  Jose Calero
                                                                  President & Founder
                                                                  LapWorks, Inc.
                                                                  Panelist
                                                                  Lanie Denslow
                                                                  Moderator
                                                                  World Wise
                                                                  Tracks:
                                                                  • Panel Discussion

                                                                  Tuesday, March 21, 1:00 PM - 1:45 PM

                                                                    Whats better than learning from the experts? How about learning from four of them! With 45+ years of combined experience, these ecommerce sellers & industry experts are here to share their knowledge of online selling with you. Robyn, Eddie, Barbara, John & Kristen – are here to take your questions... ...read more...
                                                                    Speaker(s)
                                                                    Panelist
                                                                    Barbara Boschen
                                                                    CoMerchant
                                                                    Panelist
                                                                    Eddie Levine
                                                                    Panelist
                                                                    John Lawson
                                                                    Panelist
                                                                    Robyn Johnson
                                                                    Best From The Nest
                                                                    • Beginner - Advanced

                                                                    Tuesday, March 21, 1:15 PM - 1:30 PM

                                                                    • Room: Central Hall Lobby
                                                                    The United States is well on its way to fully switching from traditional Magstripe credit and debit cards to EMV - also known as the Chip. Additionally, the adoption of NFC (Near Frequency Communication) Payments has become more popular among merchants and consumers alike, allowing retailers to accept Contactless Payments... ...read more...
                                                                    Speaker(s)
                                                                    Individual Speaker
                                                                    Spencer McCluskey
                                                                    Square
                                                                    • POD

                                                                    Tuesday, March 21, 1:30 PM - 2:30 PM

                                                                    • Room: N243
                                                                    As an independent retailer, there are multiple opportunities to engage your customers. In this “day in the life” presentation, we will show you real business scenarios where you can leverage your POS to engage customers, increase revenue, and foster brand loyalty. Plus, come with questions… we’ll end with a Q&A... ...read more...
                                                                    Speaker(s)
                                                                    Individual Speaker
                                                                    Jim Barnes
                                                                    Enspire Commerce
                                                                    • BREAKOUT

                                                                    Tuesday, March 21, 1:45 PM - 2:00 PM

                                                                    • Room: Central Hall Lobby
                                                                    There's a lot to learn - and a lot to shuffle through - when it comes to retail technology. This session provides an overview of the choices available to help retailers manage sales with the help of technology, while also discussing why you need it. From Pen and Paper to the latest in... ...read more...
                                                                    Speaker(s)
                                                                    Individual Speaker
                                                                    William English
                                                                    English Management Solutions
                                                                    • POD

                                                                    Tuesday, March 21, 2:00 PM - 2:45 PM

                                                                      Take your SEO efforts, whether agency or in-house, to the next level. Learn what really matters to you in the new age of the mobile-first index, how to audit your team’s work for maximum effectiveness, and make adjustments and improvements to continue building on SEO success. Wrap it up with... ...read more...
                                                                      Speaker(s)
                                                                      Individual Speaker
                                                                      Jenny Halasz
                                                                      • Intermediate - Advanced

                                                                      Tuesday, March 21, 2:00 PM - 3:00 PM

                                                                        In order to be successful buying in China there are some key practices that are critical to drive good purchasing decisions. With a highly developed infrastructure and the most diverse availability of raw materials in Asia, China is likely to remain a primary manufacturing center for all types of products... ...read more...
                                                                        Speaker(s)
                                                                        Individual Speaker
                                                                        Jim Ullum
                                                                        Managing Partner & COO
                                                                        Source International
                                                                        Tracks:

                                                                          Tuesday, March 21, 2:15 PM - 2:30 PM

                                                                          • Room: Central Hall Lobby
                                                                          The Buy Box is where most Amazon sales happen. Learn why it is important, how to win the Buy Box and key metrics for the Buy Box Algorithm. Getting favored by Amazon’s algorithms doesn’t have to be a headache....
                                                                          Speaker(s)
                                                                          Individual Speaker
                                                                          Tim Bildstein
                                                                          SellerActive
                                                                          • POD

                                                                          Tuesday, March 21, 2:45 PM - 3:00 PM

                                                                          • Room: Central Hall Lobby
                                                                          You’ve probably seen your business on Yelp, but have you downloaded the Yelp for Business Owners mobile app or taken advantage of the suite of free tools available for business owners? This session will walk you through how you can use Yelp for Business Owners to put your best foot... ...read more...
                                                                          Speaker(s)
                                                                          Individual Speaker
                                                                          Genna Gold
                                                                          Yelp
                                                                          • POD

                                                                          Tuesday, March 21, 3:00 PM - 3:45 PM

                                                                            We all know its important to diversify to other marketplaces and Jet.com offers a unique selling proposition. Join me to learn more about this up and coming marketplace, its approach to ecommerce and how you can participate....
                                                                            Speaker(s)
                                                                            Individual Speaker
                                                                            Barbara Boschen
                                                                            CoMerchant
                                                                            • Beginner

                                                                            Tuesday, March 21, 3:00 PM - 4:00 PM

                                                                            • Room: N243
                                                                            Email marketing is one of the most effective channels for communicating with your customers. It’s a great tool to build highly-qualified leads and it can be a source of new and recurring revenue if done right. Come find out how you can become an effective email marketing guru for your... ...read more...
                                                                            Speaker(s)
                                                                            Individual Speaker
                                                                            Jason Holladay
                                                                            Email Contact
                                                                            • BREAKOUT

                                                                            Tuesday, March 21, 3:15 PM - 3:30 PM

                                                                            • Room: Central Hall Lobby
                                                                            To cycle count or not to cycle count, that is the question! Why should a retailer do inventory cycle counts? What does it mean in terms of commitment of time and resources? And what’s the payback? This session will cover the physical inventory process, including taking a complete physical... ...read more...
                                                                            Speaker(s)
                                                                            Individual Speaker
                                                                            William English
                                                                            English Management Solutions
                                                                            • POD

                                                                            Tuesday, March 21, 3:30 PM - 4:30 PM

                                                                              In this session, you will learn: That private label market is open to anyone How to discover the endless supply of products to sell The process to private label success The do’s and don’ts of private label How to select products that work best for you ...
                                                                              Speaker(s)
                                                                              Individual Speaker
                                                                              Jose Calero
                                                                              President & Founder
                                                                              LapWorks, Inc.
                                                                              Tracks:

                                                                                Tuesday, March 21, 3:45 PM - 4:00 PM

                                                                                • Room: Central Hall Lobby
                                                                                There are more ways to reduce your shipping costs than just getting a lower overall rate. This session will teach you how to optimize your shipping procedures and reduce inefficiencies.  You’ll learn how to save money as well as how to operate your business more efficiently....
                                                                                Speaker(s)
                                                                                Individual Speaker
                                                                                Brian Gibbs
                                                                                Refund Retriever, LLC
                                                                                • POD

                                                                                Tuesday, March 21, 4:00 PM - 4:45 PM

                                                                                  The online shopping landscape has changed. Millennials represent more than 70 million potential shoppers and buy more than half of their purchases online.  In this session you will learn some easy changes you can make today to increase your conversion rate for this massive group of shoppers. We will cover... ...read more...
                                                                                  Speaker(s)
                                                                                  Individual Speaker
                                                                                  Mark Haagan
                                                                                  • Beginner - Intermediate

                                                                                  Tuesday, March 21, 4:15 PM - 4:30 PM

                                                                                  • Room: Central Hall Lobby
                                                                                  What numbers do I have to pay attention to get more cash? How can I make it easier to make it better? Gain insider tips from a 3 store multi-million dollar retailer that makes it easy to manage and increase your cash flow… this is a not-to-miss session that you’ll... ...read more...
                                                                                  Speaker(s)
                                                                                  Individual Speaker
                                                                                  Cathy Wagner
                                                                                  RETAILMavens
                                                                                  • POD

                                                                                  Tuesday, March 21, 4:45 PM - 5:00 PM

                                                                                  • Room: Central Hall Lobby
                                                                                  By using e-commerce microsites to create custom storefronts for each customer, consumers are treated to an authentic and relevant e-commerce experience. Microsites provide personalization and merchandising tools for retailers’ e-commerce offering. Discover what this may mean for your business… and how it can help your business, as well....
                                                                                  Speaker(s)
                                                                                  Individual Speaker
                                                                                  Jim Barnes
                                                                                  Enspire Commerce
                                                                                  • POD

                                                                                  Tuesday, March 21, 5:00 PM - 5:45 PM

                                                                                    I will share the 3 top Amazon PPC insights and tactics I’ve learned through hundreds of hours of testing and analysis. These insights and tactics will help Amazon sellers understand how to strategically use Amazon PPC to increase brand presence and boost sales without wasting advertising dollars....
                                                                                    Speaker(s)
                                                                                    Individual Speaker
                                                                                    Sean Smith
                                                                                    Jungle Hustle
                                                                                    • Beginner - Intermediate

                                                                                    Tuesday, March 21, 5:15 PM - 5:30 PM

                                                                                    • Room: Central Hall Lobby
                                                                                    We live in a visual society where photos speak louder than words – but do you know how to use them? Through the use of both good and bad examples, this session will teach you the proper use of photos, how to arrange content for best results, and much, much... ...read more...
                                                                                    Speaker(s)
                                                                                    Individual Speaker
                                                                                    Jason Holladay
                                                                                    Email Contact

                                                                                      Wednesday, March 22, 9:30 AM - 9:45 AM

                                                                                      • Room: Central Hall Lobby
                                                                                      Join Rich Kizer and Georganne Bender and learn what you can expect from the Independent Retailer Conference at ASD, as well as ways you can maximize your experience through the many educational events, mini pod presentations, sponsor participation and more!...
                                                                                      Speaker(s)
                                                                                      Co-Presenter
                                                                                      Georganne Bender
                                                                                      Partner
                                                                                      Kizer & Bender
                                                                                      Co-Presenter
                                                                                      Rich Kizer
                                                                                      Partner
                                                                                      Kizer & Bender

                                                                                        Wednesday, March 22, 10:00 AM - 10:15 AM

                                                                                        • Room: Central Hall Lobby
                                                                                        What 3 metrics must you use to turn your team into Retail Rockstars? Learn how to get everyone focused, excited, and reaching goals better than ever. If you want your business to make money and do so with a team that is motivated and excited to help you do it, this... ...read more...
                                                                                        Speaker(s)
                                                                                        Individual Speaker
                                                                                        Cathy Wagner
                                                                                        RETAILMavens

                                                                                          Wednesday, March 22, 10:30 AM - 10:45 AM

                                                                                          • Room: Central Hall Lobby
                                                                                          Today’s POS systems provide more functionality than simply capturing a transaction and should be used to better the customer shopping experience across all channels. Modern POS system functionality includes mobile POS (allowing store associates to be untethered from the counter) drop shipping, ship from store and pick up in store,... ...read more...
                                                                                          Speaker(s)
                                                                                          Individual Speaker
                                                                                          Jim Barnes
                                                                                          Enspire Commerce

                                                                                            Wednesday, March 22, 11:00 AM - 11:15 AM

                                                                                            • Room: Central Hall Lobby
                                                                                            A Bright Local study found that 91% of consumers turn to review sites to determine if a local business is a good business. As a business owner it's important you understand the value of reviews, how to respond to them, and what you can do to get more. In this... ...read more...
                                                                                            Speaker(s)
                                                                                            Individual Speaker
                                                                                            Genna Gold
                                                                                            Yelp

                                                                                              Wednesday, March 22, 11:30 AM - 11:45 AM

                                                                                              • Room: Central Hall Lobby
                                                                                              Accessing capital as a small business can be challenging. Square Capital wants to end the lengthy application process and long waiting periods for approval and funding, and help get capital into the hands of businesses that need it quickly, efficiently, and with terms that are both flexible and straightforward. Over... ...read more...
                                                                                              Speaker(s)
                                                                                              Individual Speaker
                                                                                              Spencer McCluskey
                                                                                              Square

                                                                                                Wednesday, March 22, 12:00 PM - 1:00 PM

                                                                                                • Room: Central Hall Lobby
                                                                                                It’s a competitive world out there! One store does something… and soon too many other stores follow! Pretty soon all stores are doing the same things to build traffic, yet customers fail to notice. That’s because the things that were once considered “out there” have been deemed ordinary by... ...read more...
                                                                                                Speaker(s)
                                                                                                Co-Presenter
                                                                                                Georganne Bender
                                                                                                Partner
                                                                                                Kizer & Bender
                                                                                                Co-Presenter
                                                                                                Rich Kizer
                                                                                                Partner
                                                                                                Kizer & Bender

                                                                                                  Wednesday, March 22, 1:15 PM - 1:30 PM

                                                                                                  • Room: Central Hall Lobby
                                                                                                  In today's busy world, keeping customer attention isn't always easy. Yet it's likely you have the chance to gain more attention from your target audience that you aren't even using effectively. Learn how to use existing investments you already have into stronger marketing components of your brand, including your business... ...read more...
                                                                                                  Speaker(s)
                                                                                                  Individual Speaker
                                                                                                  Joe Lapekas
                                                                                                  TruckSkin

                                                                                                    Wednesday, March 22, 1:45 PM - 2:00 PM

                                                                                                    • Room: Central Hall Lobby
                                                                                                    With increased competition across multiple channels, small to mid-sized retailers now more than ever must optimize every sale. Leveraging the right POS system can help retailers create distinct customer profiles with unique buyer preferences to increase sales and enable better customer service. Come curious, leave informed!...
                                                                                                    Speaker(s)
                                                                                                    Individual Speaker
                                                                                                    Jim Barnes
                                                                                                    Enspire Commerce

                                                                                                      Wednesday, March 22, 2:15 PM - 2:30 PM

                                                                                                      • Room: Central Hall Lobby
                                                                                                      If you’re holding inventory, it’s costing you big time. The question is: How much?  This presentation will cover the following terms:  inventory holding costs, turn rates, weeks on hand, GMROI, markdowns and markdown percent, sell through percent, sold at retail (no discount), sold off retail (with discount), and retail on hand.... ...read more...
                                                                                                      Speaker(s)
                                                                                                      Individual Speaker
                                                                                                      William English
                                                                                                      English Management Solutions

                                                                                                        Wednesday, March 22, 2:45 PM - 3:00 PM

                                                                                                        • Room: Central Hall Lobby
                                                                                                        According to a study, e-mail marketing is almost 40 times more effective at acquiring customers than all social media sites combined. Learn effective ways to collect e-mail addresses, why you must send out your e-mail blasts on a consistent basis, how to use e-mail to drive traffic to your store…... ...read more...
                                                                                                        Speaker(s)
                                                                                                        Individual Speaker
                                                                                                        Jason Holladay
                                                                                                        Email Contact

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