Registration 

How do I register for the conference?

Make sure to register your team online in advance to avoid the walk-up registration lines. Haven't received your company-specific registration codes? Please contact registration@hartenergy.com.

How do I pay with check?

After you complete the registration form online, you will be given the option to select “Check” as your payment type on the checkout page. You will receive a confirmation page when your registration is complete. Send a copy of that confirmation page and your check to the address below. Please include the event name and full name(s) of each registrant on the check.

DUG Eagle Ford

Hart Energy

1616 S. Voss Rd.

Houston, TX 77057-2627

How do I get a receipt for registration purchases?

You can receive your receipt by clicking the "view invoice" link in your confirmation email.  If you cannot find your confirmation email, please email registration@hartenergy.com.

How do I cancel my registration pass?

There are no cancellations or refunds. Substitute conference registrations can be made with no penalty. If you need to substitute a registrant, visit the registration page for your event. Then click on "View or Change Your Existing Registration", then enter the e-mail address used to register the attendee that can no longer attend. You will then be able to make a substitution.

How do I transfer or substitute my registration pass?

You must request a transfer or certificate of credit two weeks prior to the start of the event. Please email registration@hartenergy.com to request a certificate of credit. The credit will be issued for the full amount paid for the conference.

How do I receive credit to another conference?

Please send an email to registration@hartenergy.com to request a certificate of credit. The credit will be issued for the full amount paid for the conference.

When will I receive my registration pass/badge?

Badges can be picked up on-site. No advanced mailing is available at this time.

How do I register if I am Press?

Complimentary press passes are available to professional members of the media who are "working press" on assignment covering the event or the companies presenting. To qualify for a pass, you must be employed by or freelance for the editorial side of a business, financial, or general news print or online publication - or produce news segments for a broadcast network. Your role or title at the print or online publication or broadcast network cannot be in a sales, promotional, or executive capacity.

If you are a freelancer, we will require the name and contact information for the editor who has given you the assignment to verify. Please contact: press@hartenergy.com for a press pass.

Exhibitor/Sponsor 

How do I purchase an exhibitor booth?

Download the "Exhibitor Space Contract" PDF found HERE. Email the completed form to your contact your sales representative.

Companies A – L: Mark Immekus MImmekus@hartenergy.com 713-260-9492

Companies M – Z Carley Sutter CSutter@harternergy.com 713-260-4612

What is my booth number?

Once booth numbers are assigned, they are posted on the "Event Exhibitors" page under "Sponsors/Exhibitors" in the left navigation.

How do I order carpet, electricity, Internet, etc.?

Please refer to our Exhibitor Services Kit for DUG Eagle Ford. If you have any additional questions regarding carpet, please reach out to Freeman.

Freeman contact info:

FREEMAN

3323 I H 35 North, Ste 120

San Antonio, TX 78219

Phone (210) 554-2021 | Fax (469) 621-5611

FreemanSanAntonioES@freeman.com

Where do I ship my booth materials?

Please refer to our Exhibitor Services Kit for DUG Eagle Ford. If you have any additional questions regarding booth materials, please reach out to Freeman.

Freeman contact info:

FREEMAN

3323 I H 35 North, Ste 120

San Antonio, TX 78219

Phone (210) 554-2021 | Fax (469) 621-5611

FreemanSanAntonioES@freeman.com

How do I pay for my exhibit/sponsorship?

Please follow the payment instructions on your exhibitor contract. For payment confirmation or assistance, please contact confaccounting@hartenergy.com

How do I get a receipt for exhibitor purchases, W-9, etc?

Please contact confaccounting@hartenergy.com

How do I register my event staff?

Your company exhibit contact should receive an email with company-specific registration codes and instructions on how to register. Click on the "Registration" button to the left, then on "Register Now". Follow all instructions. Questions? Contact registration@hartenergy.com.

How many booth passes can I get?

Each exhibitor is allotted a limited number of complimentary booth passes. Please refer to your contract for the number of booth passes you will receive. Questions? Contact exhibitorsales@hartenergy.com.

Will I be able to break down my booth before the end of the event?

Due to the conference sessions being near the exhibit hall, we cannot allow exhibitors to break down early. This is a serious safety issue. We appreciate your understanding.

How can I let clients know that I will have a booth at the event?

Please refer to our resources page found Here.

Questions? Contact exhibitorsales@hartenergy.com.

What are the due dates for exhibitor listings, sponsored ads and bag inserts?

Please refer to our Exhibitor Services Kit for DUG Eagle Ford. If you have any additional questions regarding conference deadlines, please reach out to Freeman.

Freeman contact info:

FREEMAN

3323 I H 35 North, Ste 120

San Antonio, TX 78219

Phone (210) 554-2021 | Fax (469) 621-5611

FreemanSanAntonioES@freeman.com

How do I submit my Pocket Guide ad?

If you have purchased a Pocket Guide ad or your sponsorship includes one, please contact Claire Swallen at cswallen@hartenergy.com.

What is the cancellation policy on exhibit space rental?

Cancellation of all or a portion of any exhibit space must be made in writing and addressed to Hart Energy. If Exhibitor cancels within 30 days of the date on the assigned agreement, but not within 60 days prior to the opening of the event, Exhibitor will receive a full refund. If Exhibitor cancels after the initial 30 days and before 60 days prior to the opening of the event, Exhibitor will be assessed a cancellation penalty equal to 50% of the total cost of cancelled exhibit space. If Exhibitor cancels within 60 days prior to the opening of the event, Exhibitor will be assessed a cancellation penalty equal to 100% of the total cost of cancelled exhibit space. If Exhibitor has an outstanding balance due at the time of cancelation, Exhibitor remains responsible for the entire balance due, plus reasonable attorney's fees to collect. Exhibitor will not be permitted to participate in future Hart Energy events until all outstanding balances are collected. Transferring exhibit space to another event is subject to the approval of show management. Transfer is not permitted within 60 days prior to opening of the event.