IAAPA Expo Virtual Education Conference Full Schedule

Monday, November 16, 9:15 AM - 10:00 AM

Keynote Session-Josh D'Amaro Chairman, Disney Parks, Experiences, and Products

Monday, November 16, 10:15 AM - 11:05 AM

Employee Development: Simplifying Customer Service
Food and Beverage Infrastructure and Restaurant Design: How to Serve Crowds
We're Waiting... Creating Entertainment Experiences in Your Ride Queue

Monday, November 16, 11:30 AM - 12:20 PM

Funworld Presents: The Journey to Find Rulantica!
How to Optimize Your Social Media Presence
Sourcing: Improving Purchasing and Expanding New Product Development for Games and Merchandising

Monday, November 16, 12:20 PM - 1:00 PM

Digital + Physical + Data + Story = Theme Park Metaverse

Monday, November 16, 1:45 PM - 2:35 PM

Break the Rules of Entertainment Engagement with VR and Esports Attractions
How to Thrive in Times of Change
Predicting and Analyzing Visitor Behavior: Utilizing Big Data for Success

Tuesday, November 17, 10:15 AM - 11:05 AM

Creating Retail Experiences that Extend the Guest Experience
Leveraging Pricing and Promotions as Marketing
Putting “Amusement” into Parks and Attractions

Tuesday, November 17, 11:30 AM - 12:20 PM

Human Factors and Attractions
The Leadership Advantage: Cultivating Leaders Within Your Park
Voice of the Visitor: Learn Guests Opinions, Attitudes, and Expectations

Tuesday, November 17, 12:20 PM - 1:00 PM

CEO Speaks

Tuesday, November 17, 1:45 PM - 2:35 PM

Creating Worlds: Writing and Installing Audience Driven Immersive Entertainment
Documentation Best Practices For Ride Operations
How to Measure the ROI of Your Marketing Strategies

Wednesday, November 18, 9:15 AM - 10:00 AM

Game Changer: The Power of Purpose

Wednesday, November 18, 10:15 AM - 11:05 AM

21 Trends on Accessibility, Sustainability and Technology
ASTM In Your Facility
What Happens If You Don’t Listen To Your Guests?

Wednesday, November 18, 11:30 AM - 12:20 PM

Creating Positive Practices to Reduce Unconscious Bias
Fix It When It's Broken: Is Your Entertainment Center Under Performing? Fix It with Five Proven Solutions!
Strategies for Maximizing Food and Beverage Revenue

Wednesday, November 18, 12:20 PM - 1:00 PM

Changing Attractions Change the World
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