FEC: Increasing Customer Lifetime Value and Driving Repeat Visits

  • Room: N320ABCD
  • Session Number:252
Tuesday, November 16, 2021: 8:30 AM - 10:00 AM

Speaker(s)

Speaker
Eddie Maalouf
Founder
Bookoo Bookings
Speaker
Brandon Willey
CEO
Hownd

Description

Increasing customer lifetime value and driving consistent repeat visits are the lifelines for family entertainment centers (FECs). Discover how to significantly increase revenue from guests through creative pricing and packaging, upsells, membership, bundling, and on-site promotions. Then, understand how to capture customer preferences to increase consumer engagement and generate repeat revenue by utilizing data and digital marketing. With insights from working with hundreds of FECs and engaging with consumers across 100 million monthly digital communications, you’ll learn how to market more effectively and increase the lifetime value of your guests. 

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