Jessi O'Daniel, ICAP

VP of Guest Experience
Kentucky Kingdom and Hurricane Bay

Profile

Jessi is an IAAPA Certified Attractions Professional (ICAP) who is as passionate about the industry as she is about the park she works at, Kentucky Kingdom. Jessi began her career in the attractions industry at Kentucky Kingdom on the front lines when she was 19. Fast forward nearly 7 years later and she is now the youngest Vice President at Kentucky Kingdom. As the VP of Guest Experience, Jessi oversees more than 1,000 seasonal team members and 13 full-time employees. Her departments covers all components of the frontline operation including Admissions, Revenue, Attractions, and Security as well as many behind the scenes operations including Custodial, Warehouse and Horticulture. Jessi is the guest advocate and oversees all guest related communications. As if juggling these responsibilities is not enough, Jessi also volunteers her time for IAAPA as the chair of the Young Professionals Subcommittee and serving on the North American Regional Advisory Committees.

Sessions

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