Ruby Newell-Legner

Guest Experience Expert
7 Star Service


For 26 years, Ruby has inspired new service cultures for executives, managers, and guest relations staff for 1692 leisure and entertainment facilities around the world.

Results - Using Ruby’s expertise in leadership, guest experience and employee engagement, her clients have:
-Increased Customer Satisfaction by 17%
-Amplified repeat business by19%
-Increased revenue 16% in one year


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