Profile
After an exciting and rewarding 16 year career with the Walt Disney Company, Bob is now a management consultant helping organizations develop and implement safety strategies so that no one gets hurt.
Bob also has a passion for helping organizations provide world class customer service to persons with disabilities using proven strategies that he used at Disney.
Bob is active in the amusement industry (IAAPA), a member of the International Amusement & Leisure Defense Association (IALDA), is a former executive member of ASTM International F-13 Committee (formerly American Society for Testing and Materials), member of ASTM F-24 committee, adjunct professor of risk management for the University of Central Florida and committee member of ANSI A117.1 Standard for Accessible and Usable Buildings and Facilities.
Awards:
2003 -- DaVinci Award for Disney’s Handheld Captioning Technology
2004 -- New Ability Award for innovative technology allowing guests using wheelchairs to board amusement rides.
2006 – Heart Ready Advocate of the Year from the American Heart Association
2007 – Disabilities Matters Award for Work-life from Work Life Matters Magazine
2008 – Accessibility Award from National Association of the Deaf
2009 – Corporate Honors Award from the Invisible Disabilities Advocate Association
2010 – National Society of Professional Engineers – New Product Award
2011 – American Foundation for the Blind – Access Award for Audio Description
2011 – Sudden Cardiac Arrest Association – Corporate Emergency Readiness Leadership Award
Website: www.rfmconsultants.com
Sessions
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