[Orlando, FL, November 18, 2021] — ROLLER has launched a brand new sentiment analysis tool that allows venues to survey, monitor, and improve their guest experience.
Purpose-built for the leisure and attractions industry, the Guest Experience Score (GX Score) seamlessly integrates with your ROLLER customer sales and booking information, allowing venue operators to gather rich, actionable insights into the experiences of each guest.
Creating memorable guest experiences is at the heart of any leisure or attractions business, but existing methods of collecting guest feedback are often difficult to set up, take too long for guests to complete, or don't give enough actionable insights to make improvements to a business. Perhaps even more critically, waiting for guests to provide feedback via online reviews means that venue operators don’t have an opportunity to address issues before they’re made public.
With pre-built surveys that are automatically sent after a guest’s visit, with just a few clicks venue operators can quickly discover which aspects of a guest experience need improvement, gather rich product insights, and easily action feedback all within one central system.
There’s never been an easier way for venue owners and operators to truly understand and improve their guests’ experiences.
Visit ROLLER at Booth #5138, or schedule a demo at roller.sofware to find out more!
ROLLER’s vision is to help create experiences that bring joy and happiness to the world. We achieve this by building technology solutions for leisure and attractions businesses, helping them deliver amazing experiences for their guests.
ROLLER is a complete software platform for the modern attraction. Our platform is built to support the key areas of your business, and to help you improve operations, grow revenue and delight your guests.
Our innovative products include; Ticketing, Point-of-Sale, Integrated Payments, CRM, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets and much more. For a full feature list visit: https://www.roller.software/feature-list