W103: Mission-Focused Transformation: The Power of Shared Services
- Room: 204 ABC
- Session Number:W103
Wednesday, July 22, 2026: 9:45 AM - 10:35 AM
Speaker(s)
Description
In an era of rapid digital transformation, back office operations are central to government transformation. Attendees will learn about the importance of shared services and platform integration, which drive efficiency and redirect resources towards mission-critical activities. This session also highlights how various agencies are impacted by Executive Order (EO) 14249.
Key Takeaways
• Shared services and integrated platforms can streamline back-office operations, delivering measurable value and freeing up resources to support mission-critical activities.
• Cross-functional collaboration unlocks enterprise-level benefits, reducing duplication, strengthening standardization and enabling better decision-making through shared data and consistent processes.
• Successful implementation of shared services protects against fraud, waste and abuse, ensuring that every dollar saved can be redirected towards mission-focused initiatives.
Learning Objectives
Understand how shared services and integrated platforms can drive measurable value across back-office functions, enabling agencies to streamline processes, enhance data quality and support mission-focused digital transformation. Identify opportunities for cross-collaboration across finance, HR, acquisitions and other administrative teams, and learn how integrated platforms reduce duplication, break down silos and improve decision-making across the enterprise. Learn how to evaluate and plan for successful platform integration, including governance models, change-management considerations and the foundational role of interoperability, data standards and process alignment in federal transformation efforts.