W123: Emotional Intelligence Based on Robotics and Artificial Intelligence

  • Room: 206
  • Session Number:W123
Wednesday, July 22, 2026: 2:05 PM - 3:20 PM

Speaker(s)

Moderator
Sarah Cunningham CGFM
Partner
Summit
Speaker
Taka Ariga
Former Chief AI Officer & Chief Data Officer U.S. Office of Personnel Management
OPM
Speaker
Shalini Benson
Executive Coach
Wobble, LLC
Speaker
Teresa Hunter
Vice President
MIL Corporation

Description

As AI reshapes how we write, work, and communicate, emotional intelligence is becoming more—not less—essential. This session explores how leaders and teams can use AI wisely while preserving judgment, trust, tone, and human connection in a technology-forward workplace.


Key Takeaways

• AI can accelerate work, but it cannot replace domain expertise, or the human element.
• Emotional intelligence is what turns “good enough” analysis into trusted, effective communication and decision-making.
• Leaders and teams must learn to use AI with intention—preserving domain expertise, human judgment, tone, and connection as work becomes more digital.

Learning Objectives

Identify how emotional intelligence helps leaders and teams preserve trust, tone, judgment and human connection when using AI-enabled tools.
Apply practical strategies for using AI thoughtfully to improve communication, support change management and strengthen — not replace — human expertise.

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