H133: The Evolution of Performance Management

  • Room: 209 ABC
  • Session Number:H133
Thursday, July 23, 2026: 3:30 PM - 4:20 PM

Speaker(s)

Moderator
Sarah Cunningham CGFM
Partner
Summit
Speaker
Janis Coughlin-Piester
Former CFO and PIO
National Science Foundation
Speaker
Dana Fowler
Former Performance Lead
Department of Interior
Speaker
Shelley Metzenbaum PhD
Former OMB Performance & Personnel Assoc. Director
The BETTER Project
Speaker
Gregory Useem
Director, Office of Analytics, Innovation, & Data
City of Alexandria, VA

Description

Performance management is most powerful when it moves beyond reporting requirements and becomes a practical tool for learning, decision-making and improving outcomes. In this session, leaders from federal and local government will share stories from the evolution of performance management — highlighting how communication, collaboration, the right measures and emerging analytics can help organizations use data to better understand progress, strengthen delivery and create value for the people they serve.


Key Takeaways

• Performance management works best when data is used for learning and action — not just reporting or compliance.
• Meaningful measures are built through collaboration across the full delivery chain, from strategy and funding to implementation and beneficiaries.
• New analytics and AI tools can strengthen performance management, but only when paired with clear goals, the right questions and a culture of curiosity.

Learning Objectives

Understand how performance management has evolved from compliance-focused reporting to a practical tool for learning, decision-making and continuous improvement. Recognize how collaboration across programs, funding streams, delivery partners and beneficiaries helps define meaningful measures and strengthen performance evidence. Apply practical strategies for selecting the right data, asking better questions and using analytics or AI tools to improve program delivery and outcomes.

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