West Engagement Center solutions help healthcare organizations activate and engage patients beyond the clinical setting and across the continuum of care. The business of healthcare is evolving quickly, and we believe that organizations which effectively engage patients in meaningful and relevant ways will be the best positioned to reduce cost, improve the quality of care, and optimize the patient experience. As more and more care is delivered outside of hospitals and physician’s offices, the pressure is on for healthcare organizations to perform in new and more agile ways. Empowered patients, advancing technology, and changing market and regulatory expectations are all driving the need for more modern and streamlined communication between patients, providers, and care teams. That’s where West comes in. Our innovative technologies blend with clinical managed services to drive solutions that make a difference in the service, engagement, and activation of your patients and members.