M127: A Look Ahead at Accountability in AI & Automation
- Room: Orange County Ballroom
- Session Number:M127
Monday, July 18, 2022: 4:00 PM - 4:50 PM
As agencies rapidly implement automation, AI and machine learning in operations, public interest in evaluating the outcomes of these solutions is increasing. Taxpayers desire to know whether these intelligent solutions are reliable, controlled and unbiased. This session will offer various governmental perspectives on automation and AI controls.
• Agencies are increasingly adopting automation and considering natural language processing, low-code app development, and AI for digital transformation.
• Intelligent solutions also increase risk of biased outcomes that harm agency objectives.
• As agencies implement digital solutions, GAO, OIG and auditors provide assurance and recommendations for the responsible, ethical use of technical solutions.
Learning ObjectivesExplore leading practices and pragmatic approaches to controlled automation and AI, including assurance of their reliability. Examine lessons learned from implementing these solutions and addressing their impact on the control environment, per GAO’s accountability framework. Hear how agencies and auditors assess these solutions for secure, reliable data and systems.