Jessi O'Daniel, ICAM

Vice President of Guest Experience
Kentucky Kingdom and Hurricane Bay

Profile

Jessi is an IAAPA Certified Attractions Manager (ICAM) who is as passionate about the industry as she is about the park she works at, Kentucky Kingdom. Jessi began her career in the attractions industry at Kentucky Kingdom on the front lines when she was 19. Fast forward nearly 7 years later and she is now the youngest Vice President at Kentucky Kingdom. As the VP of Guest Experience, Jessi oversees more than 500 seasonal team members and 9 full-time employees. Her departments cover many components of the frontline operation including Admissions, Games, Retail, and Security as well as many behind the scenes operations including Custodial, Warehouse and Horticulture. Jessi also oversees all of the park’s communications including public relations, in-park signage and social media. As if juggling these responsibilities is not enough, Jessi also volunteers her time for IAAPA by serving on the Young Professionals and North American Regional Advisory Committees.

Sessions

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