Tim Canada is currently a VP, Sales and Marketing at NetServ Applications as well as the lead Product Owner of NetServs’ proprietary product Tatvam. NetServ is an IT services firm that specializes in custom software development and business intelligence and analytics services. Tatvam is a Customer Feedback Analytics product that leverages technologies like AI and Machine Learning to help experience focused companies like attraction monitor, measure and improve their customer experience.
In both of these roles, Tim has worked with dozens of major attractions around North America, overseeing complex IT projects and the development of custom technology interfaces with some of the attraction industries’ largest software providers and brands. Additionally, through the Tatvam solution, as well as other custom projects, Tim has extensive experience integrating data and creating robust data intelligence and reporting environments to help attractions measure guest sentiment to improve their guest experience.